Agreement to Terms
By downloading, installing, or using the myDiploma mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
Service Provider: Dionysis Nikas
Contact: support@mydiploma.gr
Service Type: Freemium educational mobile application
Description of Service
myDiploma is an educational platform designed to help users prepare for driving license examinations through:
- Interactive quiz questions and practice tests
- Progress tracking and performance analytics
- Study reminders and notifications
- Exam readiness assessments
- Road sign reference materials
- AI-powered explanations of road signs and driving rules ("Explain with AI")
- Follow-up AI chat for deeper learning (AI Tutor plan)
The App is provided as a Freemium service with:
- Free Tier: Basic features with advertisements and 5 AI explanations per day
- Pro Edition: Full features without advertisements and 100 AI explanations per day (one-time purchase)
- AI Tutor Pass (7, 30, or 90 days): Unlimited AI explanations and follow-up AI chat (time-limited, non-renewing purchase)
- Rewarded Ads: Watch optional video ads to earn bonus AI explanations (+5 per video)
User Eligibility
Age Requirements
- You must be at least 13 years old to use this App
- Users under 18 should have parental consent
- The App is primarily designed for driving license candidates (typically 16+)
Account Requirements
- You must provide accurate and complete registration information
- You must maintain the security of your account credentials
- You are responsible for all activities under your account
- You must notify us immediately of any unauthorized access
Acceptable Use
You May
- Use the App for personal, non-commercial educational purposes
- Create one account per person
- Share feedback and suggestions for improvement
- Access the App from multiple devices using the same account
You May NOT
- Share your account credentials with others
- Use the App for any illegal purposes
- Attempt to reverse engineer, decompile, or extract source code
- Use automated tools (bots, scrapers) to access the App
- Distribute, modify, or create derivative works from the App
- Remove or modify any copyright or proprietary notices
- Upload malicious code or viruses
- Impersonate others or provide false information
- Violate any applicable laws or regulations
Intellectual Property Rights
Our Rights
The features and functionality of the App (including but not limited to):
- User interface and design
- Logos, trademarks and branding
- Software code and algorithms
...belong to myDiploma and are protected by intellectual property laws.
Note on Questions and Images
The questions and images used in the tests/quizzes in the App do not belong to myDiploma. They were created based on the official questions from the Ministry of Transport and Communications (YME) and the intellectual property rights belong to the respective entities. They are used exclusively for educational purposes within the App.
Your Rights
- You retain ownership of any content you create (profile information, notes)
- We grant you a limited, non-exclusive, non-transferable license to use the App
- This license is for personal, non-commercial use only
- The license terminates when you stop using the App or violate these Terms
Premium Features and Payments
In-App Purchases
- Premium features require a one-time or subscription payment
- Prices are displayed in local currency before purchase
- Payments are processed through Apple App Store or Google Play Store
- We do not directly handle payment information
Advertisements (Free Tier)
- Free users will see advertisements provided by Google AdMob
- Ads may be banner ads or rewarded video ads
- You can remove ads by purchasing the Pro Edition
- Watching rewarded video ads earns bonus AI explanations (+5 per video)
- Ad content is controlled by AdMob, not by us
- We are not responsible for the content of third-party advertisements
AI Tutor Passes
- AI Tutor Passes (7, 30, or 90 days) are non-renewing purchases — they do NOT auto-renew
- The pass expires at the end of the purchased period; you will not be charged again automatically
- No refunds are issued for unused time on an expired pass
- You may purchase a new pass at any time after expiry
- Refunds for unexpired passes are subject to Apple App Store / Google Play Store refund policies
AI Features
AI-Powered Explanations ("Explain with AI")
The "Explain with AI" feature uses Google's Gemini AI model via Firebase AI Logic to generate contextual explanations of road signs and driving rules.
How AI Features Work
- When you request an explanation, road sign or question content is sent to Google's Gemini AI model for real-time processing
- The AI generates an educational explanation based on that content
- AI Tutor Pass holders can continue with follow-up chat questions within the same session
AI Usage Limits
- Free Tier: 5 AI explanations per day
- Pro Edition: 100 AI explanations per day
- AI Tutor Pass: Unlimited explanations and follow-up chat
- Rate Limiting: All tiers are subject to a maximum of 10 requests per 60 seconds to ensure service stability
- Bonus Explanations: Watch rewarded video ads to earn +5 additional explanations per video
AI Content Disclaimer
- AI-generated explanations are provided for educational assistance only and may contain inaccuracies or errors
- We do not guarantee the accuracy, completeness, or reliability of AI-generated content
- AI explanations are not official exam preparation material — always verify with official sources and qualified driving instructors
- Response quality may vary depending on question complexity
Consent to AI Processing
By using the "Explain with AI" or AI chat features, you consent to the transmission of road sign and question content to Google's Gemini AI model via Firebase AI Logic for the purpose of generating explanations. No personal identifying information beyond the question content is sent to the AI model.
Disclaimers and Limitations
Educational Purpose Only
- The App is a study aid, not official exam preparation
- We do not guarantee you will pass your driving exam
- Content may not reflect the latest official exam materials
- Always refer to official sources for authoritative information
AI-Generated Content
- AI explanations are generated automatically and may not be fully accurate
- Do not rely solely on AI explanations for exam preparation
- Always consult official materials and qualified driving instructors for authoritative guidance
No Warranties
THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or use
- Service interruptions or errors
- Third-party actions or content
- Any damages exceeding the amount you paid for the App (if any)
Contact Information
For questions, concerns, or support regarding these Terms:
Email: support@mydiploma.gr
Response Time: We aim to respond within 48 hours
Updates to Terms
We reserve the right to modify these Terms at any time. Changes will be communicated through:
- In-app notification
- Email notification (for significant changes)
- Updated "Last Updated" date
Continued use of the App after changes constitutes acceptance of the updated Terms.
Thank you for using myDiploma! We're committed to helping you succeed in your driving license preparation.